DrTracy Harkison

Tracy is an Associate Professor at the School of Hospitality and Tourism in Auckland University of Technology - Te Wananga Aronui o Tamaki Makaurau. Her research focuses on the luxury accommodation experience, co-creation, hospitality for good, and hospitality education. Tracy’s PhD presented original findings into how luxury accommodation experiences are co-created, providing industry managers with practical insights into how they could create luxury accommodation experiences in their own organisations. Recently, Tracy has been involved in international collaboration with UK academics and the Clink charity, researching ‘using hospitality for good’. Tracy worked for 14 years as a human resource manager, a food and beverage manager, and housekeeping in luxury hotels and luxury lodges.